At 11abc, we believe Responsible Gaming It's not just about following rules — it's a mindset. Online gaming is enjoyable when it stays entertainment. But when it becomes a habit or starts causing financial strain, that's when problems begin.
Millions of people across Bangladesh play games on various online platforms every day. Many of them don't know when to stop, or how much time or money is appropriate to spend. 11abc is committed to raising awareness on this issue.
On our platform Responsible Gaming there are multiple tools and features available — from deposit limits to self-exclusion. If you ever feel your gaming is getting out of control, our support team is always here to help.
Most people play games for entertainment and enjoy them without any issues. In some cases, however, gaming can develop into an addiction. Experts say you should pay attention if you notice the following signs:
If any of these signs apply to you, then Responsible Gaming Use the tools available and seek professional help if needed.
At 11abc, you can set your own daily, weekly, or monthly deposit limit. Setting a limit reduces the risk of financial loss. Keep in mind — Responsible Gaming It means only spending money you can afford to lose.
A practical example: if your monthly entertainment budget is BDT 500, set that as your deposit limit. There is no reason to go beyond it. Setting this limit on 11abc is completely free and takes effect instantly.
Setting time limits for gaming sessions is also Responsible Gaming an important part. Many players spend hours gaming and lose focus on family or work. Use 11abc's session timer feature to receive automatic alerts after a set period.
Tip: Aim for a maximum of 1-2 hours of gaming per day. Avoid playing right before bed or during meals. Always make time with family your first priority.
Important Notice:
Gaming is prohibited for anyone under 18. Never share your account with others.
11abc offers multiple tools to help you build safe and healthy gaming habits.
Set a daily, weekly, or monthly deposit limit. Once set, it applies automatically. A 7-day waiting period is required to increase the limit.
You'll receive automatic alerts after a set period of time. This feature is highly effective at preventing extended, uninterrupted gaming sessions.
Pause your account for a set period ranging from 1 day to 6 weeks. You will not be able to log in during this time.
Close your account for anywhere from 6 months to 5 years, or permanently. Once activated, you will not receive any promotional communications either.
View a full breakdown of your gaming history, spending, time, and wins/losses at any time. This data helps you make informed decisions.
Reach out to our support team at any time. Whether it's a gaming concern or personal stress, we're here to help.
Ask yourself or a loved one the following questions. If 3 or more answers are "Yes", it's time to seek help.
If you feel it's necessary, follow these steps to take a break or self-exclude your account.
Log in to your 11abc account and go to Profile Settings.
Look for the "Responsible Gaming" option in your settings.
Choose a Cooling-Off period (1 day–6 weeks) or Self-Exclusion (6 months–permanent).
Once confirmed, the decision takes effect immediately. You will not receive any promotional messages.
Contact our support team for further assistance.
Keep in mind: If you attempt to open a new account while self-exclusion is active, that account will also be closed.
Decreasing a limit takes effect immediately; increasing one takes 7 days: Lowering your deposit limit takes effect immediately. However, increasing it requires a 7-day cooling period — this helps prevent impulsive decisions.